What the assessment covers

  Current customer identity landscape
  Customer personas, journeys, and access flows
  Applications, integrations, APIs, and directories
  Login, registration, consent, and profile management
  B2C, B2B, partner, and delegated access needs
  Security, privacy, compliance, and data residency requirements

 

What you will gain

  A better understanding of your current CIAM maturity
  Insight into gaps across customer journeys and systems
  Stronger alignment of experience, security, and compliance
  Recommendations for solution design and platform selection
  A phased roadmap for quick wins and long-term development
  Stronger loyalty and trusted digital customer relationships

How the assessment works

A structured assessment combining workshops, interviews, architecture review, and practical recommendations.

Illustration of milestone1. Kick-off workshop
Define scope, context, and priorities

Illustration of milestone

2. Landscape review
Map journeys, systems, and access flows


Illustration of milestone3. Needs and gap analysis
Assess maturity, risks, UX, and compliance needs.

Illustration of milestone4. Findings and roadmap
Get clear recommendations, priorities, and next steps.

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